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Guest Experience Manager
$39k-59k (estimate)
Full Time | Part Time 3 Months Ago
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CAVA - Culver City is Hiring a Guest Experience Manager Near Culver, CA

Guest Experience Manager(Hourly Manager)At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity and the pursuit of excellence in everything we do. We are working towards something big, together. We foster a culture built on five core values:

  • Generosity First, Always: We lead with kindness. Our best work happens when we act in service of others.
  • Constant Curiosity: We are eager to learn, grow, and explore beyond the obvious.
  • Act with Agility: We welcome change; it’s the only constant. We embrace, adjust, adapt.
  • Passion for Positivity: We greet each day with warmth and possibility.
  • Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose.

The Role: Our Guest Experience Managers are key to our success. In partnering with our General Manager, you will support daily restaurant operations. They motivate and lead team members, uphold standards in the kitchen and dining room, and ensure a safe, positive environment for guests and the team.By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role.

What You’ll Do:

  • Lead and develop Team Members and Special Ops Trainers
  • Be responsible for the entire guest experience
  • Develop Culinary Leads and uphold food safety & quality standards
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Put deliveries away, plus any additional duties assigned
  • Ability to cross train across the restaurant to ensure rapid growth
  • May stand for long periods of time and lift up to 50 pounds
  • Assist with any additional duties assigned

Physical Requirements:

  • Must be able to bend and reach overhead often
  • Must possess dexterity to handle tongs, pots/pans, and other equipment
  • Must be comfortable working in temperatures ranging from hot to cold
  • Must be comfortable working near open flames
  • May be required to work in tight spaces
  • Must maintain near constant communication with multiple people
  • Close vision, distance vision, and peripheral vision is required
  • Must be able to sit, squat and kneel occasionally
  • Must be able to work in a constant state of alertness and safe manner
  • May be required to occasionally work in outdoor weather conditions

Benefits at CAVA? We’ve got you covered. Here are just some of the benefits available to CAVA team members:

  • Competitive pay
  • Health, Dental, Vision, Telemedicine, Pet Insurance plus more!*
  • 401k enrollment with CAVA contribution* 
  • Paid sick leave, parental leave, and community service leave*
  • FREE CAVA Meal for every shift worked
  • The opportunity to be on the ground floor of a rapidly growing brand 
    *indicates eligible qualifying positions 
     
California applicants: Please visit our Notice at Collection here: https://cava.com/ca-empapp-notice and Privacy Policy here: https://cava.com/privacy to learn about our information practices in the job application and employment context.

As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.

Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service |Restaurant | Part Time | Full Time | Team Member 

Job Summary

JOB TYPE

Full Time | Part Time

SALARY

$39k-59k (estimate)

POST DATE

01/17/2024

EXPIRATION DATE

05/11/2024

Show more

CAVA - Culver City
Part Time | Full Time
$28k-34k (estimate)
3 Months Ago

The job skills required for Guest Experience Manager include Customer Service, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Experience Manager positions, which can be used as a reference in future career path planning. As a Guest Experience Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Manager. You can explore the career advancement for a Guest Experience Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Manager job description and responsibilities

Oversee food and beverage management, including inventory, ordering, and budget

02/28/2022: Little Rock, AR

Guest Experience Manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

04/18/2022: Sacramento, CA

Develop Culinary Leads and uphold food safety & quality standards

04/10/2022: Greenville, SC

Be responsible for the entire guest experience

02/09/2022: Huntington, NY

Lead and develop Team Members and Special Ops Trainers

03/30/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Manager jobs

Complete data entry tasks

03/20/2022: Charleston, SC

Created a cadence of communication to ensure stakeholders are informed on all relevant marketing activities and results.

04/15/2022: New Bedford, MA

Collaborate with cross-functional teams to ensure a successful consumer experience by managing customer engagement and all floor interactions.

04/17/2022: Lompoc, CA

Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.

01/25/2022: Raleigh, NC

Assisted owner with the testing and implementation of retail POS system; established inventory, pricing, and hot key entry.

02/07/2022: Des Moines, IA

Step 3: View the best colleges and universities for Guest Experience Manager.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College